Returns

Terms & Conditions

Terms and Conditions

  1. We cannot accept goods without a returns authorisation form.
  2. Faulty goods that are being returned for inspection must be in a satisfactory clean condition.
  3. Unworn goods being returned for credit must be in a re-saleable condition and still packaged in the original packaging.
  4. We can only accept goods ordered in error for credit if they are returned within 30 days of the date supplied, and if they are still in their original packaging.
  5. When goods are supplied in accordance with our customers' orders and subsequently returned.
    • They must be returned within 30 days of the date received
    • We reserve the right to levy a 15% restocking charge.
    • It is the customer's responsibility to return goods to us at their expense or we can collect for a fee of £8.95 per parcel.


Shortages

Should these occur, we must be notified within 3 working days of receipt of delivery.